Adaptation and resilience: post-pandemic

Posted by Alyssa Therrien-Coulombe on Mar 5, 2021 1:45:06 PM

 

For almost a year our lives have been disrupted, the changes due to COVID-19 are numerous, both on a personal and professional level, and we can imagine that some of these changes are here to stay... Notably, consumer habits, which were already changing, have changed even faster with the current situation. Online shopping is becoming more and more popular, there will be more last-minute cancellations, and “walk-ins” will be even more rare.

Clinics and self-employed workers are affected by the many closings and reopenings, changes in schedules, and ways of working. Quickly adapting your business in order to offer the best service to its customers while being more flexible in the face of uncertainty is essential. Here we offer some solutions for you to have efficient services and to help you navigate through this new reality.

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Tags: Appointment Booking Software, appointment software, appointment waiting list, branding, English Posts, Equipment Management, Google Calendar Integration, GOrendezvous, group classes, New features, online appointment booking, online scheduling, Osteopathy, service, Small Business, yoga, clients, entreprise, no-shows, online reviews, online marketing, online communication, zoom, videoconferencing, appointments, technologies, pandemic, new technologies, practice management software, electronic medical records, telehealth

Osteopaths: Here is what to do to say goodbye to no-shows, forever!

Posted by Pauline Guillen on Oct 23, 2019 2:19:06 PM



Unknown to many, if you’re in the service industry, you will probably have to deal with the unfortunate reality of “no-shows.” And no, this has nothing to do with Netflix. “No-shows” are the individuals or clients who tend to cancel their appointments last minute or worse, simply don’t show up without prior notice. The problem is, these “no-shows” disrupt time management while simultaneously affecting your customer base (e.g. loss in revenue and schedule gaps, etc.) and, likewise, stopping your practice’s overall progress. Here are 5 tips you can use to motivate your clients and make sure they come through your doors.

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Tags: Appointment Booking Software, appointment reminders, appointment scheduling, appointment software, appointment waiting list, Business, entrepreneur, Entrepreneurship, facebook, GOrendezvous, New features, online appointment, online appointment booking, online schedule, online scheduling, Osteopathy, rendezvous, service, Small Business, Start Up, team management, yoga, loyalty, Google, instagram, SEO, success, social media, ratings and reviews, growth, relationship, no-shows, cancel, reschedule

Creating your Google My Business Page

Posted by Pauline Guillen on Jun 27, 2019 11:45:14 AM

As entrepreneurs, you know that if you want your business to succeed, you need to wear a lot of different hats. But let’s not make the road ahead harder than it may already be. Today, let’s talk about how you can and need to use technology to boost and drive your business. More specifically, let’s talk about how you must create an online presence. We all know that the internet has taken over (don’t worry, it’s not Skynet yet!) and how most people from all generations alike are using it on a daily basis. Did you know that the number of internet users in North America is of 95%, regardless of age. 


Getting online is not only a good strategy, but a necessity if you want to reach new clients. If a person needs any kind of information, the Internet is more than a solution, it’s a reflex. And with 90% of shares, Google is the ultimate reference!

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Tags: appointment reminders, appointment scheduling, appointment software, appointment waiting list, Business, entrepreneur, Entrepreneurship, online appointment, online appointment booking, online schedule, online scheduling, Osteopathy, scheduling software, Small Business, Start Up, yoga, loyalty, holiday season

5 Actions to Reduce No-Shows

Posted by Jonathan Poole on Jun 12, 2019 10:42:47 AM

Unknown to many, if you’re in the service industry, you will probably have to deal with the unfortunate reality of “no-shows”. And no, this has nothing to do with Netflix. “No-shows” are the individuals who tend to cancel their appointments last minute or worse, simply don’t show up without prior notice. The problem is, these “no-shows” disrupt time management while simultaneously affecting your customer base (e.g. loss in revenue and schedule gaps) and, likewise, halting your business’s overall progress. Here are 5 tips you can use to motivate your clients and make sure they come through your doors.

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Tags: appointment reminders, appointment scheduling, appointment software, appointment waiting list, Business, entrepreneur, Entrepreneurship, online appointment, online appointment booking, online schedule, online scheduling, Osteopathy, scheduling software, Small Business, Start Up, yoga, loyalty, holiday season

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