Adaptation and resilience: post-pandemic

Posted by Alyssa Therrien-Coulombe on 3/5/21 1:45 PM


For almost a year our lives have been disrupted, the changes due to COVID-19 are numerous, both on a personal and professional level, and we can imagine that some of these changes are here to stay... Notably, consumer habits, which were already changing, have changed even faster with the current situation. Online shopping is becoming more and more popular, there will be more last-minute cancellations, and “walk-ins” will be even more rare.

Clinics and self-employed workers are affected by the many closings and reopenings, changes in schedules, and ways of working. Quickly adapting your business in order to offer the best service to its customers while being more flexible in the face of uncertainty is essential. Here we offer some solutions for you to have efficient services and to help you navigate through this new reality.

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Tags: Appointment Booking Software, appointment software, appointment waiting list, branding, English Posts, Equipment Management, Google Calendar Integration, GOrendezvous, group classes, New features, online appointment booking, online scheduling, Osteopathy, service, Small Business, yoga, clients, entreprise, no-shows, online reviews, online marketing, online communication, zoom, videoconferencing, appointments, pandemic, new technologies, practice management software, electronic medical records, telehealth

Negative Online Reviews: How to Reply

Posted by My Vo on 2/26/20 12:00 PM

No one likes negative reviews online, especially about their business. A client has just left you a negative online review on Google Reviews or Facebook. How should you react? Should you respond?

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Tags: online reviews, digital marketing, marketing, online marketing, scientific research, negative online reviews, online communication

Why Online Reviews Are Important for Your Business

Posted by Alyssa Therrien-Coulombe on 2/24/20 11:41 AM
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Tags: online reviews, word of mouth, digital marketing, marketing, online marketing, scientific research


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