--- title: "Replace the word \"Client\"" description: You can now replace the word 'customer' with the term you want in the online appointment booking. GOrendezvous adapts to your type of clientele! image: https://blog.gorendezvous.com/hubfs/Images/Feature_Blog/en/replace_word_client.png --- [![GOrendezvous](https://blog.gorendezvous.com/hs-fs/hubfs/Images/Logo/LogoFull_GOrendezvous.png?width=200&name=LogoFull_GOrendezvous.png "GOrendezvous")](https://www.gorendezvous.com/en?noredirect=1) - [Sign in](https://www.gorendezvous.com/Signin) - [français](https://blog.gorendezvous.com/fonctionnalites/remplacement-du-mot-client) - [try it free](https://www.gorendezvous.com/signup) - [find an appointment](https://www.gorendezvous.com/find) # Replace the word "Client" Posted by GOrendezvous on May 11, 2018 3:22:04 PM ![GOrendezvous](https://blog.gorendezvous.com/hubfs/Images/Logo/Logo%20-%20Email.png)  ![replace_word_client](https://blog.gorendezvous.com/hs-fs/hubfs/Images/Feature_Blog/en/replace_word_client.png?width=959&name=replace_word_client.png)   You don't have "clients" but "patients" or "applicants"? You don't want to make any difference between you clients so you don't need this choice between 2 buttons? This feature is made for you!** What is it? **You can now replace the word "client" with any word that better suits your needs. **![booking_widget](https://blog.gorendezvous.com/hs-fs/hubfs/Images/Feature_Blog/en/booking_widget.png?width=325&name=booking_widget.png) Why? **When booking an online appointment, your clients by default will choose between "I am a new client" and "I am an existing client". The buttons and the "Appointment booking" tag can now be renamed or hidden. For example, if you only have one type of client, you can keep only one button and rename it "Start". If it's better to call the people you see during your appointments or classes "patients", "applicants" or "students", then go for it, customize the wording of the buttons. GOrendezvous now adapts to any kind of public you might have. **How? **To see how to customize your booking sequence, click on this help guide [Modify the wording and "client" button in Online Booking](https://gorendezvoushelp.helpscoutdocs.com/article/446-change-the-word-client-in-the-online-booking-process).   **For whom? **The customization of your booking sequence is available to all plans: Free, Professional and Business.   ### Subscribe ### Recent Posts - - Main Office - 1176 Bishop - Montreal - Quebec, Canada - H3G 2E3 - - Discover - [About Us](https://www.gorendezvous.com/about) - [Testimonials](https://www.gorendezvous.com/?noredirect=1#testimonialSect) - [Features](https://www.gorendezvous.com/features/) - [Try for free](https://www.gorendezvous.com/register/) - - Users - [Sign in](https://www.gorendezvous.com/signin/) - [Find an appointment](https://www.gorendezvous.com/find/) - - Contact - [1 (866) 463-8381](tel:18664638381) - [questions@gorendezvous.com](mailto:%20questions@gorendezvous.com) - [** ](https://www.facebook.com/GoRendezvous/) - [** ](https://twitter.com/GOrendezvous) - [** ](https://www.linkedin.com/company/gorendezvous) --- - ![amazon](https://blog.gorendezvous.com/hubfs/Gorendezvous_November2017%20Theme/Images/amazon.png) - [![entrust](https://blog.gorendezvous.com/hubfs/Gorendezvous_November2017%20Theme/Images/screenshot-www.gorendezvous.com-2017-11-22-10-56-35-311.png)](https://www.entrust.net/customer/profile.cfm?domain=*.gorendezvous.com&lang=en) Made with ** in Montreal - © GOrendezvous Inc. 2012-24 All rights reserved. - [Terms & Conditions](https://www.gorendezvous.com/TermsOfService/) ![](https://www.facebook.com/tr?id=912281368860486&ev=PageView&noscript=1) ```json { "@context" : "https://schema.org", "@id" : "https://www.gorendezvous.com/#organization", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "CA", "addressLocality" : "Montréal", "addressRegion" : "QC", "postalCode" : "H3B 0G4", "streetAddress" : "500-1275 Av. des Canadiens-de-Montréal" }, "contactPoint" : [ { "@type" : "ContactPoint", "availableLanguage" : [ "French", "English" ], "contactType" : "customer service", "email" : "questions@gorendezvous.com", "telephone" : "+1-866-506-1010" } ], "description" : "GOrendezvous est une plateforme canadienne tout-en-un de gestion de cliniques conçue pour les professionnels de la santé physique et mentale. Elle offre la prise de rendez-vous en ligne, la tenue de dossiers patients, la facturation, un portail client sécurisé et un assistant IA pour la prise de notes cliniques.", "foundingDate" : "2012", "logo" : "https://info.gorendezvous.com/hs-fs/hubfs/Logo-siteweb-bleu.webp", "name" : "GOrendezvous", "sameAs" : [ "https://www.facebook.com/GoRendezvous", "https://www.instagram.com/gorendezvous", "https://www.linkedin.com/company/gorendezvous", "https://www.youtube.com/c/Gorendezvous_GO" ], "url" : "https://www.gorendezvous.com" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.gorendezvous.com/#website", "@type" : "WebSite", "inLanguage" : [ "fr", "en" ], "name" : "GOrendezvous", "publisher" : { "@id" : "https://www.gorendezvous.com/#organization" }, "url" : "https://www.gorendezvous.com" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.gorendezvous.com/#software", "@type" : "SoftwareApplication", "applicationCategory" : "HealthApplication", "applicationSubCategory" : "Practice Management Software", "audience" : { "@type" : "Audience", "audienceType" : "Professionnels de la santé physique et mentale", "geographicArea" : { "@type" : "Country", "name" : "Canada" } }, "featureList" : [ "Gestion de rendez-vous en ligne 24/7", "Rappels automatiques par courriel et SMS", "Tenue de dossiers patients sécurisée", "Formulaires cliniques personnalisables", "Assistant IA pour la prise de notes cliniques", "Transcription et résumé de séances par IA", "IA fonctionnant dans un environnement cloisonné sans mémoire persistante", "Données jamais utilisées pour entraîner des modèles IA", "Portail client sécurisé", "Facturation et rapports de revenus", "Gestion d'inventaire", "Acquisition de clients via répertoire en ligne", "Chiffrement de bout en bout (transit et repos)", "Authentification multifacteur (2FA)", "Hébergement 100% au Canada (AWS)", "Données ne quittant jamais le territoire canadien", "Connexion sécurisée SSL/HTTPS", "Sauvegardes continues et redondance", "Protection réseau Cloudflare", "Déconnexion automatique après inactivité", "Permissions granulaires par employé (lecture, édition)", "Journal d'audit complet (date, heure, identité)", "Masquage des noms de clients sur l'horaire", "Conformité Loi 25, LPRPSP, LPRPDE (PIPEDA), PHIPA", "Évaluation de conformité par Me René W. Vergé", "Audits de sécurité annuels par Cybersécurité 42 inc.", "Conforme aux exigences de l'OPQ et l'OPSQ", "Export de dossiers en PDF", "Accès en lecture seule gratuit après annulation", "Partage sécurisé de fichiers avec vérification antivirus" ], "name" : "GOrendezvous", "offers" : { "@type" : "Offer", "availability" : "https://schema.org/OnlineOnly", "priceCurrency" : "CAD", "url" : "https://www.gorendezvous.com/tarifs" }, "operatingSystem" : "Web", "provider" : { "@id" : "https://www.gorendezvous.com/#organization" }, "url" : "https://www.gorendezvous.com" } ```