The GOrendezvous Blog

5 Concrete Actions to Optimize Your Administrative Management

Written by May'kelsea Lacroix | May 2, 2025 3:07:40 PM

May, with its lengthening days, is a time for renewal. For health professionals, it’s also the ideal moment to reassess administrative processes after tax season. Why wait until September or the end of the year? 


This is a great opportunity to take a step back, identify daily irritants, and implement new practices. A small change today can lead to big results tomorrow.

Here are five concrete and sometimes little-known actions that can help you save time and optimize your administrative management.

1. Conduct a Complete Audit of Your Current Processes 🕵️‍♂️📋

The first step to successful optimization is a detailed assessment. It’s not just about asking, “Does it work?” but rather “Does it work optimally with my current resources?”

An audit helps you highlight repetitive tasks, unnecessary delays, or information loss. It becomes a strategic tool to identify what can be automated, simplified, or even eliminated.

Some questions to consider:

  • What’s the average delay between an appointment request and confirmation?
  • How much time do you spend on administrative tasks weekly?
  • Are your forms all hosted online through a management platform or in the cloud? For example, GOrendezvous offers centralized, secure, and easily accessible client file management.

A significant time loss:

According to a 2017 study by Sage, administrative tasks take up an average of 7.7% of total work time. That’s around 140 working days per year — a massive amount of time that could largely be optimized with the right management tools.

Discover how much time you’re really losing to admin work.

2. Integrate Smart Automations 🤖⏱️

Automation goes far beyond appointment reminders. In 2025, there’s a wide range of processes you can automate to simplify your daily operations, improve client experience, and enhance management — without sacrificing personalization.

Some highly effective yet lesser-known automations:

  • Post-appointment satisfaction surveys: Automate their sending to collect feedback or valuable data to improve your services. With GOrendezvous, you can automatically send thank-you emails and evaluation requests. 

  • Personalized follow-up emails: Schedule an automatic email 48 hours after a consultation with tailored advice or care recommendations.

  • Automated waitlist management: In case of cancellations or high demand, GOrendezvous automatically manages your waitlist and assigns openings to available clients.

Read our full article on the benefits of automation.

Bonus : Boost your efficiency with Zapier. GOrendezvous integrates with Zapier, a platform that lets you connect over 5,000 apps without coding. You can create “zaps” (automated workflows) that fit your needs.

Examples with Zapier:

  • Automatically add a new client to your CRM when they book an appointment.
  • Save new invoices to a Google Drive folder.
  • Send a Slack notification or email when an appointment is cancelled.

3. Strategically Optimize Your Schedule 🗓️⏳

By adopting an “intentional time” approach — consciously and thoughtfully using your time — you take back control of your schedule based on your natural rhythm, professional priorities, and your clients’ habits.

Tangible strategies to apply:

  • Dedicated time blocks: Reserve specific time slots for certain types of appointments (e.g., assessments in the morning, follow-ups in the afternoon). This boosts focus and reduces decision fatigue.

  • Identify your peak productivity hours: Everyone has periods when they’re more productive. Use these for complex or demanding tasks.

  • Offer flexible appointment slots: Offer morning or evening options depending on the time of year to better match client availability.

A well-planned schedule helps reduce mental overload and improves the quality of your services.

4. Ensure Legal Compliance and Strengthen Cybersecurity 🔒🛡️

In the digital age, data security must be a top priority. Weak passwords or unsecured client files can harm your reputation, violate legal obligations, and break client trust.

Since the implementation of Law 25 in Quebec, every business — including freelancers — is responsible for putting in place security measures that match the nature of their activities.

Beyond legal obligations, this is also a way to show clients you take their privacy seriously. A secure digital environment inspires trust, strengthens professional relationships, and can become a competitive advantage.

Recommended actions:

  • Review your form permissions: Ensure they’re clear, complete, and up-to-date — especially regarding personal data collection and usage.

  • Use a professional password manager: Tools like Bitwarden or LastPass generate, store, and share access securely.
  • Enable two-factor authentication (2FA): This simple step adds an extra layer of protection. Even if your password is compromised, your accounts remain secure. Many platforms, including GOrendezvous, offer this feature.

Lastly, don’t forget to back up sensitive data regularly and limit access only to authorized individuals.

5. Organize and Clean Your Digital Workspace 🖥️🗂️

We often think of organizing our physical desk, but your digital environment has just as much impact on your focus, efficiency, and professional well-being. A cluttered computer or inbox, poorly named or lost files — these things waste valuable time each week.

Taking time in May to clean up your digital space is an investment in your day-to-day fluidity — and a fresh start before summer.


To do this month:

  • Archive your files: Platforms like GOrendezvous offer automated cloud archiving for client files — well-structured and easily accessible. Unlike physical documents that take up space and require manual management, digital archiving makes tracking, searching, and legal compliance easier.

  • Sort your emails: Set up automatic filters to categorize emails as they arrive (e.g., invoices, appointment confirmations, payment notices). Less time searching, more time serving clients.

  • Download your income reports: Centralize your billing reports and monthly or annual earnings in a single folder. With GOrendezvous, you can export financial data in just a few clicks — saving you time during tax season and giving you a clear overview of your practice’s performance month after month.

By implementing targeted actions — audits, automation, legal compliance, time management, and digital organization — you don’t just make your day-to-day easier; you also enhance your professionalism, peace of mind, and the quality of service you offer.

GOrendezvous provides you with a complete and intuitive platform designed for health professionals. Task automation, secure charting, smart billing, appointment management, and more — everything is centralized to simplify your life.