What is it?
The acceptance of a waiver is a step that is integrated into the online process of booking appointments or in the registration for group classes.
Adding a waiver helps you clarify your policies with your customers and makes sure they are well informed. We hope they will take time to read it 😅; at least they will not be able to say they did not know 😌.
It is thanks to this feature that you’ll be able to explain what happens in case of a cancellation or what rules customers must respect during your meetings/classes. It's a form of commitment that your customers makes, if a customer does not accept the waiver, he will not be able to confirm the appointment or registration.
Waivers are customizable for each professional and service.
They can be written in English and French.
You can then see if the waiver has accepted in each client folder.
To learn how to create waivers, go here.
Waivers are available in the Professional and Business packages.