--- title: Waiver description: Add a waiver in the online appointment booking process. This will clarify your policies and will make your clients have to confirm their appointments. image: https://blog.gorendezvous.com/hubfs/Images/Feature_Blog/en/waiver.png --- [![GOrendezvous](https://blog.gorendezvous.com/hs-fs/hubfs/Images/Logo/LogoFull_GOrendezvous.png?width=200&name=LogoFull_GOrendezvous.png "GOrendezvous")](https://www.gorendezvous.com/en?noredirect=1) - [Sign in](https://www.gorendezvous.com/Signin) - [français](https://blog.gorendezvous.com/fonctionnalites/décharges) - [try it free](https://www.gorendezvous.com/signup) - [find an appointment](https://www.gorendezvous.com/find) # Waiver Posted by GOrendezvous on May 11, 2018 3:21:40 PM ![GOrendezvous](https://blog.gorendezvous.com/hubfs/Images/Logo/Logo%20-%20Email.png) ![waiver](https://blog.gorendezvous.com/hs-fs/hubfs/Images/Feature_Blog/en/waiver.png?width=959&name=waiver.png) The "terms of use" that most of you probably accept without reading the details, does that remind you of something? We will all agree to say that event if we don't always (unfortunately) take the time to read them, they are really important form a legal point of view. For example, we all hope to never have inadvertently authorized a company to sell our personal data to a third party...hum. Similarly to the terms of use you know so well, it is now possible to add a waiver when a client books an appointment online👌. **What is it? **The acceptance of a waiver is a step that is integrated into the online process of booking appointments or in the registration for group classes.  **Why?** Adding a waiver helps you clarify your policies with your customers and makes sure they are well informed. We hope they will take time to read it 😅; at least they will not be able to say they did not know 😌.  It is thanks to this feature that you’ll be able to explain what happens in case of a cancellation or what rules customers must respect during your meetings/classes. It's a form of commitment that your customers makes, if a customer does not accept the waiver, he will not be able to confirm the appointment or registration. Waivers are customizable for each professional and service. They can be written in English and French. You can then see if the waiver has accepted in each client folder. **How?** To learn how to create waivers, click on the help guide [Add a waiver to the online appointment booking process](https://gorendezvoushelp.helpscoutdocs.com/article/437-add-a-waiver-to-the-online-appointment-booking-process). **For whom?** Waivers are available in the Professional and Business packages. ### Subscribe ### Recent Posts - - Main Office - 1176 Bishop - Montreal - Quebec, Canada - H3G 2E3 - - Discover - [About Us](https://www.gorendezvous.com/about) - [Testimonials](https://www.gorendezvous.com/?noredirect=1#testimonialSect) - [Features](https://www.gorendezvous.com/features/) - [Try for free](https://www.gorendezvous.com/register/) - - Users - [Sign in](https://www.gorendezvous.com/signin/) - [Find an appointment](https://www.gorendezvous.com/find/) - - Contact - [1 (866) 463-8381](tel:18664638381) - [questions@gorendezvous.com](mailto:%20questions@gorendezvous.com) - [** ](https://www.facebook.com/GoRendezvous/) - [** ](https://twitter.com/GOrendezvous) - [** ](https://www.linkedin.com/company/gorendezvous) --- - ![amazon](https://blog.gorendezvous.com/hubfs/Gorendezvous_November2017%20Theme/Images/amazon.png) - [![entrust](https://blog.gorendezvous.com/hubfs/Gorendezvous_November2017%20Theme/Images/screenshot-www.gorendezvous.com-2017-11-22-10-56-35-311.png)](https://www.entrust.net/customer/profile.cfm?domain=*.gorendezvous.com&lang=en) Made with ** in Montreal - © GOrendezvous Inc. 2012-24 All rights reserved. - [Terms & Conditions](https://www.gorendezvous.com/TermsOfService/) ![](https://www.facebook.com/tr?id=912281368860486&ev=PageView&noscript=1) ```json { "@context" : "https://schema.org", "@id" : "https://www.gorendezvous.com/#organization", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "CA", "addressLocality" : "Montréal", "addressRegion" : "QC", "postalCode" : "H3B 0G4", "streetAddress" : "500-1275 Av. des Canadiens-de-Montréal" }, "contactPoint" : [ { "@type" : "ContactPoint", "availableLanguage" : [ "French", "English" ], "contactType" : "customer service", "email" : "questions@gorendezvous.com", "telephone" : "+1-866-506-1010" } ], "description" : "GOrendezvous est une plateforme canadienne tout-en-un de gestion de cliniques conçue pour les professionnels de la santé physique et mentale. Elle offre la prise de rendez-vous en ligne, la tenue de dossiers patients, la facturation, un portail client sécurisé et un assistant IA pour la prise de notes cliniques.", "foundingDate" : "2012", "logo" : "https://info.gorendezvous.com/hs-fs/hubfs/Logo-siteweb-bleu.webp", "name" : "GOrendezvous", "sameAs" : [ "https://www.facebook.com/GoRendezvous", "https://www.instagram.com/gorendezvous", "https://www.linkedin.com/company/gorendezvous", "https://www.youtube.com/c/Gorendezvous_GO" ], "url" : "https://www.gorendezvous.com" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.gorendezvous.com/#website", "@type" : "WebSite", "inLanguage" : [ "fr", "en" ], "name" : "GOrendezvous", "publisher" : { "@id" : "https://www.gorendezvous.com/#organization" }, "url" : "https://www.gorendezvous.com" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.gorendezvous.com/#software", "@type" : "SoftwareApplication", "applicationCategory" : "HealthApplication", "applicationSubCategory" : "Practice Management Software", "audience" : { "@type" : "Audience", "audienceType" : "Professionnels de la santé physique et mentale", "geographicArea" : { "@type" : "Country", "name" : "Canada" } }, "featureList" : [ "Gestion de rendez-vous en ligne 24/7", "Rappels automatiques par courriel et SMS", "Tenue de dossiers patients sécurisée", "Formulaires cliniques personnalisables", "Assistant IA pour la prise de notes cliniques", "Transcription et résumé de séances par IA", "IA fonctionnant dans un environnement cloisonné sans mémoire persistante", "Données jamais utilisées pour entraîner des modèles IA", "Portail client sécurisé", "Facturation et rapports de revenus", "Gestion d'inventaire", "Acquisition de clients via répertoire en ligne", "Chiffrement de bout en bout (transit et repos)", "Authentification multifacteur (2FA)", "Hébergement 100% au Canada (AWS)", "Données ne quittant jamais le territoire canadien", "Connexion sécurisée SSL/HTTPS", "Sauvegardes continues et redondance", "Protection réseau Cloudflare", "Déconnexion automatique après inactivité", "Permissions granulaires par employé (lecture, édition)", "Journal d'audit complet (date, heure, identité)", "Masquage des noms de clients sur l'horaire", "Conformité Loi 25, LPRPSP, LPRPDE (PIPEDA), PHIPA", "Évaluation de conformité par Me René W. 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